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Built a live HVAC voice agent – looking for brutal feedback
Hey everyone, I’m testing a live HVAC voice receptionist and would love some real feedback from this group. This is a callable demo, not a recording. Talk to it however you want. Interrupt it, rush it, swear, test edge cases, pricing traps, emergencies, etc. Phone number: [+1 (743) 910 9308] Demo link: [LINK] Either call or use the link to test it. Important: this demo is not connected to any dispatching or scheduling software. For the real setup, it would be hooked directly into the client’s dispatch system. Please take a look and let me know: where it sounds robotic where it over-asks or interrupts anything unsafe or trust-breaking Appreciate any feedback, good or bad. P.S: Please dont waste credits.
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Chat Widget Use
We primarily use Assistable for voice and conversational AI, but have used the chat widget on site a while ago. Is there anyone using the chat widget for clients, seems counter-intuitive to pay GHL for chat widget then Assistable so need to find out widget situation. Thanks!
SMS being sent by system - related to DNC(?)
This may be more of a GHL question, but for some reason, LeadConnector has started to automatically send this text to callers who book through my assistables.ai voice agent: "Your calling preferences have been updated and your number has been added to an internal DNC list. Reply STOP to unsubscribe." It didn't do this a few days ago. No change to the workflow the agent is using. No DND fields are checked or anything like that. Nothing in the audit logs. When I click the three dot details in the conversation stream I see the attached. Anyone know how to avoid this (clearly annoying and not needed) SMS to users?
SMS being sent by system - related to DNC(?)
Best AI model?
Been struggling lately with one of my global prompts giving me consistent results. Won't go into all the details but having issues like repeating itself, saying what it is doing out loud vs behind the scenes, not hanging up after call, etc. Plenty of prompt troubleshooting and editing hasn't been a home run. I had been using GPT 4.0 forever and experimented with 5.0 today. Haven't had a chance to look at the others yet. 5.0 is not much better, really. **Any recommendations for the best model these days?**
Best AI model?
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