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Warning / Exciting Things For Voice V3
So, its been a long process and a lot of work - literally re-writing our voice orchestration to be native - and we still have a small sprint before we will start flowing traffic that way. Here is just a general guide of somethings that will change, be added and be deprecated. So, rollout. first - the users using our numbers will start seeing the traffic flow first. Then older numbers. Then trunked numbers. Nothing tangible changes from your perspective besides lower latency. Tooling - So, we are adding POST / GET / PUT / PATCH / DELETE to api request types. We also have it where you can configure headers, query parameters, path parameters and body parameters. So, fully customized API calls. We will suppose variables in these as well so you can pass API keys or your access token for GHL. Here's the thing, tools is now running through a proxy of ours that will open up the doors for a couple things: - Tools to run as they do today - Direct API calls (will be a toggle), so instead of being wrapped in a args object with metadata, etc - we will just send the API call. This gets rid of the need for middleware because you can make direct API calls. - Workflow execution; not today or the next week but we are adding native workflows to the platform. You can configure a custom tool to trigger a workflow locally to run multi-agent frameworks and basic automation so we will support a middleware internally. Abilities - all stays the same, but we are adding agent teams in voice (chat following right after). So, add different assistants into call to create a team env on the call either through a "prompt change" so we just change the prompt dynamically, or through a team so mutliple voices, etc. AI Models - We will be running a custom fine-tuned model thats been fine-tuned for voice orchestration. aka, this llm outputs text-to-speech friendly output to keep weird translations to a minimum. You will be able to select an OpenAI model if you would like and run it with your key if you prefer OpenAI output.
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We Are Obsessed With Serving You
Name another platform that gets down in the trenches to not only be obesessed with their ICP but become their ICP. If you want a simply reason, why Assistable? 1. We have an agency too. We live it everyday. We know what it’s like to scale an ai service offering and we take that to make product easier for you to do the same. 2. We got an OpenAI token award from OpenAI, meaning we’ve done this so much that not even OpenAI can deny our volume. Very proud of the team, very proud of our mission. Realize no one will outwork us to be more obsessed with our customers needs. Love yall
We Are Obsessed With Serving You
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👋 Welcome: Start Here, Resources & Introduce Yourself
Hey everyone, So thrilled to have you aboard and welcome to the community. I have a couple rules, some resources and one ask of you before diving in. First, some resources: 🖥️ Your Workspace 📄 Documentation 📹 Videos & How-tos 🎓 Courses 🛟 Help Center 🗺️ Roadmap Next, some rules: 🚫 No self-promotion: Don't share posts, links or lead magnets - you'll be banned immediately. 🤝 Be helpful, be helped: Be kind, respectful, and inclusive - treat others as you wish to be treated. 🌱 Iron sharpens iron: Share cool stuff, take advantage of cool stuff thats shared. 🔍 Think before posting: Before starting a thread, take just 30 seconds to search. Lastly, intro yourself: 1. How long have you been slangin' AI? 2. Niche or niches? 3. Any cool wins? (your chance to brag) 4. Where you from? 5. Main goals for the year?
👋 Welcome: Start Here, Resources & Introduce Yourself
Tool Return Mapping
Doing some work on tool initializaiton and reference mapping to help with direct API calls and even filtering data you want sent back to the assistant - should see the mapping and request builder go into production tomorrow
Tool Return Mapping
Tooling Updated UI - Preparing For More Functionality
**This post is for the technical builders** For those who dont use tooling -- its the actual key for enterprise use cases and its the biggest differentiator, even internally, as you chase big projects / clients. We have set up abilities using tools, middleware and external database that you wouldn't even believe and they are very high ticket (think north of $50k), I suggest its something to take a look at if you haven't before So, as we build alongside you for fulfillment we noticed some limitations that I think needed to be addressed. So, here is the basis of those additional functionalities: post / put / patch / get / delete, execution type (proxy, direct, workflow execution), headers, timeout MS, flattened tool menu to a page not a popup Proxied tool calls is your traditional tool call for middleware as you see it today. Output is wrapped in an args object with a meta_data object. These are best suited for middleware usage (make, n8n, buildship, etc) because not only do you have your agent's output but you have location id, contact id, etc. Direct tool calls are exactly that - we dont wrap it in anything - we just send the raw request exactly as you have configured it. This is for when you want to attach to something like an MLS, or niche API directly. Cofigure headers (variable friendly), configure body parameters (and soon query parameters), and the http type. We'll send the request on your behalf just as you would anywhere and return the direct output. Workflow execution is for the internal workflow engine we are adding so we can supply you with a middleware if you dont already have one, or looking for something more native to our functinoality. more to come, happy thursday
Tooling Updated UI - Preparing For More Functionality
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