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89 contributions to Assistable.ai
Handling Multiple Incoming Phone Calls
Hi All. I have a potential dental client who wants his human receptionist to answer incoming calls, but if another call comes in while the human receptionist is on the phone, he wants the incoming call forwarded to the Ai. Great. I already know that we can do that with our Voice Ai, so I told him that. Then he asks: What if a third call comes in at the same time, and then another one comes in on top of that? Do they all get forwarded to the Ai? Apparently, their practice is so busy that sometimes 4 calls are coming in all at the same time. He wants the the human to be the first line of defense to answer, and all other calls that come in while the human is on the phone, are all forwarded to the Ai even if its multiple calls all at the same time. I know that the voice Ai can answer multiple calls if they are all going directly to the Assistable Ai phone number. But does anyone know a solution for if the call is going to the dentist office phone number and only being forwarded to Ai if the line is busy or unanswered. Can we set this up to forward multiple calls to the Ai simultaneously? Would really appreciate any pointers on this.
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How does Assistable compare with GHL AI Employee
High Level is really pushing their AI Employe. I would like to make an informed decision and not sure sure which way to go. Assistable.Ai or HL Ai Employee? Some insight would be appreciated.
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New comment 2d ago
2 likes โ€ข 3d
Nothing beats Assistable when it comes to chat and conversational AI. GHL's voice AI is good and integrates seamlessly as itโ€™s their own product, so you don't need to set up complex workflows or custom tools for tasks like sending SMS, updating contact details, or adding leads to workflows. However, the voice sounds robotic compared to Assistable's, which offers a much more natural and engaging experience.
Transferring to a human? Anyone have experience? Solution?
People asking to be transferred to a human, solution?
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New comment 3d ago
0 likes โ€ข 3d
@Jakin Harper this is a custom tool? Can you explain what you mean by pre-built tool selection?
Connect assistant to google sheets
Y'all were asking for the video, so here it is. https://www.youtube.com/watch?v=4ntjnPc4LHM Note that this is to read the entire Google Sheet. It only needs to be read once per call & can be referenced throughout the call. This works for chat and voice.
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New comment 7d ago
Connect assistant to google sheets
0 likes โ€ข 7d
@Jakin Harper thank you for this. Just what I was searching for.
Google Sheets
With the webhook, can the assistants pull information from a google sheet? Lets say we have a contact list. Can voice assistant pull and call from the csv?
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New comment 7d ago
0 likes โ€ข 7d
@Barry Riddell Can you please explain how the custom tool can be setup for this
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Ike Umeadi
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3points to level up
@hamza-khaver-6053
Highelevel Digital Marketing

Active 50m ago
Joined Jun 17, 2024
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