Are we still experiencing service interruptions? because I'm trying to get the bot to make outbound calls and it keeps on skipping leads. Any help would be appreciated

Does the Termination URL import only work with twilio or also any other source ?

I am trying to monitor conversations for instances where the assistant says, "I'm having trouble with" usually in reference to accessing the calendar. I want to be able to detect the word "trouble" coming from the assistant and then send a slack notification to our team. Is there a way do do this?

@Jorden Williams is there a way to transfer a call with the custom tools? For the life of me the agent will not transfer a call. I've tried recreating the agent, and doing a simple prompt with only the call transfer tool. No go. It is running on twilio number not lc or assistable. Anyone have any ideas?

I work with a lot of Indian clients and having these two languages will be a great selling point. @Assistable Team