When I log into a subaccount it shows conversations but no bot had been created previously for that subaccount. Is that just because it my login?

I’m looking to have a few bots deployed in different states for a company, but I need them all a little different for the information they handle, what is the best way to assign them that will be seamless enough?

Double messaging ONLY on Instagram channel. Do you know something about that? I watched a old loom from Jorden about this, but the issue still. (Loom ref: https://www.loom.com/share/ea3d49f1a3ea46a084fe582f798a5d2c)

Had a call with support today regarding issues I constantly have at 11am, haven’t heard anything back yet. Does anyone know how this works? I didn’t get a ticket # or anything so I don’t know how to follow up. I did email them but I don’t know if they’ll even know its me they meet with today. Any word advice?

Is there a way to create chat widget or is it only voice orb that we have?