@Jorden Williams is there a way to transfer a call with the custom tools? For the life of me the agent will not transfer a call. I've tried recreating the agent, and doing a simple prompt with only the call transfer tool. No go. It is running on twilio number not lc or assistable. Anyone have any ideas?

@Assistable Team - Inbound & Outbound calls are failing for multiple users this morning. - Is this currently being worked on? - Do you have a statement we can share with our clients? NOTE: Outbound calls can be made manually when testing endpoint https://docs.assistable.ai/reference/make-a-call but not via "Make AI Call" in workflows. Temporary statement to share with your clients. ( Thanks @Bilal Ahmed ) ========== 📢 Service Update: Call Outage We’re currently facing a temporary issue affecting both inbound and outbound calls. Our team is actively working to resolve the problem as quickly as possible. We apologize for any inconvenience this may cause and appreciate your understanding. Updates will be shared as soon as we have more information. Thank you for your patience and support. ==========

I've seen this a couple times now in different instances different accounts. If you try to enable a custom tool or a transfer before enabling a prebuilt tool I get the error message very consistently. To eliminate that I simply add a prebuilt tool first and we're good to go. Hopefully they saves you some time

I like using my n8n workflow server which I host for free in the cloud instead of Make or even the GHL workflows when I don't have to. Here's a workflow using n8n that is triggered by the update_contact custom tool in assistable like https://www.skool.com/assistable/custom-tool-build-updatecontact?p=8956104b @Jakin Harper and @Esteban Lopez created It is called by the assistable custom tool called update_contact which is configured as in the image below. Best thing is that if a contact is not able to be updated then it will send an email with the details to a set email address To configure it use the doc here --> https://docs.n8n.io/integrations/builtin/credentials/highlevel/#using-api-key I registered for a developer account which is free with GHL by registering and creating an app --> https://marketplace.gohighlevel.com/ Create a new App, Generate the credentials and add them in n8n (then you can use the same credentials in all your n8n workflows) EDIT: Edited the workflow to account for the changes in the way the assistable bot was sending the contact details{{ $json.body.call.retell_llm_dynamic_variables.contactId }} instead of {{ $json.body.contactId }} EDIT2: Added respond to webhook so that the output is shown in the task when it's triggered by the ASSISTANT

@ Anyone, I might have missed a post but just wanting to find out if voice texting is working and appointment setting?