[SIP Trunking] Import Your Own Number Into The System

Here is how to use SIP Trunking to import your own Telephony numbers into Assistable to make outbound calls and accept inbound calls - I use a brand new twilio account with a brand new SIP trunk to set everything up along side you

This is for Twilio but can be done in any telephony service that allows for SIP trunking.

📄 Documentation & Materials To Copy: https://docs.google.com/document/d/1m_chXLNM1RQqd4XgsG2CZb6gjmiiXyXpBnl975qsfgk/edit?usp=sharing

Simplified Steps:

Create an Elastic SIP Trunk in the Super Network Tab in Twilio
Navigate to Termination (This is for outbound), create your unique termination URI and allow access via IP Access Control Lists
Navigate to Origination (this is for inbound), paste the origination uri and save
Bring a number into the trunk or buy a number (you still have to bring it into the trunk when you buy it)
Import into the system and assign it to an assistant and you good to go

^^ Thats obviously oversimplified but this vid and doc should cover everything for you.

DEBUGGING GUIDE:

go to your telephony provider... seriously, there is 0 we can do when it comes to your account. The info you provide is used to configure the packet, and it's up to the telephony system to decide if it goes through. Reach out to their support or read logs

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