Well, I've compiled my studies these days! So here I go on my notes highlighting the important aspects of the art of selling!
Phase 2 Takeaways: DM Setting
Important to dance around those main questions with the lead about Goals + Current / Current +Work / Work + Current + Goal Income = Real goals. The quicker I can find the real problem in less than 5 questions I can find their real goals. Important to always listen, acknowledge what they're saying, create a sense of urgency of why is important to them to make a change now. As for closing, always wrap it up with a COMMITMENT on their part and remind them to take in account "x,y,z" to be prepared for a call.
Quiz: really failed LOL. The way the questions are structured are tricky hahah gotta do it again!
Phase 3 Takeaways: Warm Calling
IMPORTANT HIGHLIGHT HERE:
SETTER: Gatherers/collectors of information
CLOSERS: Providers of information, handles the heavy objections.
As a Setter: the job is to qualify them into a discovery process 15min no more, the important here is to ask the same dance of questions around as possible, preparing them for the closer, most of it, it's highly recommended to take to the surface the real objections so the lead the most disarmed to be closed on the "how" call.
DM Setting / Phone calling + Warm are very similar in terms of the structure of questions, there's a proper way to handle the questions for Outbounds and Inbounds.
Setting frame + Anchors: Will give me authority over the whole conversation without them knowing it. Difficult leads will try to take frame, confrontation with cunning will be required (I'm intrigued gotta study the collision frame part though to see how it's handled) I loved the answers when you'll need to take back frame in case they throw price objections, what makes the product different or they eager to just be pitched because "they know the sales process". I mean if they "know" the sales process , then here's what I would answer:
"Well good riddance!!" Just kidding...
"Got it, well then since you have experience in the know-how of sales, you should already know we cannot just skip steps, there's a process to follow in order to be qualified, at this point, I'm not sure I could help you. But if you're willing we can re-schedule another meeting when you're ready.."
- I mean, depending on how that goes, the context, and etc. - Just wanted to get this thorn out , because... I'm that feisty latina, sorry, lol.
I'm currently creating my script with these structure to follow, I love to write it down on a word sheet. I've been practicing with chat gpt, and wow! Got a little too excited there haha (thank you ai tech). It has become addicting to put different profiles of people into the prompt, and then I make chat gpt to give me feedback and a rating/score of how that conversation went. And some answers were really align with what the course has been saying (prompting the right way too)
Quiz: Not so bad, getting better!!
Phase 4: Cold Calling
Oof this one is the one I've always tried to avoid in life, I mean, don't you hate when they call you about a credit card? Gosh, I might become of what I've feared sooner than later, muahaha.
Jokes aside, I gotta say I would like to dive deep on this topic since it takes a different skill, I understand that it's the same structure of questions, but if in the first 5s or 10s you don't get the attention of the lead, you'reout. Although, is interesting how tonality works here, I can't wait when that module unlocks for me. I already have a sense, but what are the right words mixed with tonality that can make them interested. I actually enjoyed phase 4 module, gotta navigate further!
I gotta be honest with you guys! Comparing my last sales course that I've been, they only taught me how to manipulate and close in spanish haha, and something really wasn't doing click, at some point I stopped feeling challenged. I knew deep down there was more to this. I'm super happy to be learning these type of resources, it has widen my horizons!!
Again, thank you for reading my scroll, I'll sign a will soon.
Btw I'm already up for some mock calls! look me up or let's talk to have one!
Buenas noches!