🔑 Who you are on a sales call is exactly who you are off a sales call.
🔑 Prep work/Call
- Be authoritative, challenge people, challenge yourself, SPEAK LESS LISTEN MORE!
- Know your offer like the back of your hand.
- The prospect is there to be guided by you, build out a framework and ingrain it in your brain. You are not convincing or persuading you are guiding / leading the conversation.
- Remove all thoughts about money, how can I serve you in this moment, if we align.
- Protect your peace and your energy.
🔑 Post call cooldown
- Fill out sales tracker (setters+closers), and onboarding paperwork if a closer.
- Review your game tape
- Post in slack community
- No need to celebrate, remove commission breath.
- Track your commissions.
- Watch a bad call EOD to assess and learn.
🔑 EOD checklist / No closes
- Write down everything and keep notes on people / organize info.
- Do not burn bridges
- Know what to say
🔑 Setting is the process of outreach - inbound or outbound - getting leads back or on the calendar via Email, DM, SMS, Phone or Video.
Cold outbound - does not know you.
Warm outbound - knows you.
Warm inbound - calls booked in your calendar.
🔑 These are real people with real problems who want a solution. CARE!!! Make sure their problems can be solved with the product/service and they will get to their goals with it. #ALIGNMENT
🔑 Structure
- Rapport (30 - 60 seconds)
- Set Frame (take lead, anchor point for flow of call)
- Discovery (qualify, get pain points, goals and see if they are a good fit)
- Pitch (high level overview of what we do & can do, short and sweet, ushering them to the next call)
- Close (setting in calendar NOT collecting cash, get them on the calendar)