AI and voice messages · Assistable.ai

AI and voice messages

Recently I thought about solving the fact that the AI can't answer voice messages, photos, and videos, so I created a tool to add a specific tag when the customer sends something like that and transfer the conversation to a specialist, in this case, a real person, but every time that someone sends a voice message, the AI says something like, "Right now I can't listen to voice messages; if you can send the question of the information you need, I'll be here for you," and the problem is that I specified in the prompt that every time that anyone sends something like that it should say, " I'm going to transfer the conversation with an expert, bear with me for a sec."

5 comments