Hey everyone, I just finished going through the Intro to Sales course. Here are some of the notes that I took!
Setting:
Setting is where you get leads on a calendar or are the gatekeeper for the closer’s calendar
Outreach for setting is either cold or warm
Cold outbound is where you try to set a lead who does not know you
Warm outbound is where you try to set a lead who knows who you are
Warm inbound is where you have calls books directly to the setter’s calendar
Selling morally and ethically
Remember that the other person is coming to you for help
Be on the same side of the table as them
Make sure that this product is actually what they need
To be a chad in sales:
Be happy to outbound dial and aim to exceed KPI
Have no ego and be willing to learn
For setup you do not need anything fancy, just look presentable
The structure of a sales call
Rapport, setting frame, discovery, pitch, close
Do not use a script instead use a framework
A pitch is a short description of what you do and what service you provide
Pain points are the reason why someone booked a call in the first place
Common pain points are finances, productivity, product, support
Common objections are finances, timing, urgency, need trust, partner/spouse/authority, limiting beliefs
Warm and cold outbounding typically takes 3-5 minutes
Find out their goals, their current situation, why they haven’t been able to achieve their goal, and (if needed) a financial qualifier
For appointment setting:
Double dial
If they don’t pick up send a voicemail
After the voicemail send a text
Be confident and clear
At the end agree on a date and time
Give them homework or resources before the call so they are warmed for the Closer
Double confirm the day and time with the Closer