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Automated Agency Lab

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The official Launchpad for aspiring and existing agency owners. 🚀 Access the tools, workflows and frameworks used by the top 1%.

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5 contributions to Assistable.ai
Calls are dropping at the exact same spot
This started today but calls are dropping at the exact same spot when the agent says: Agent: Updating contact information for Deb Newgent. Agent: Updating contact information for Charles Newman.
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New comment 5d ago
0 likes • 6d
@Chase Fowler Thanks that seemed to do the trick
1 like • 6d
@Brian Godfrey I deleted my update contact tool and rebuilt it and added it again and that seems to have helped. Have to test it more.
[Crash Course] Custom Tools - Connect Chat & Voice AI To Anything
📄 Documentation & Supplemental Learning: https://docs.google.com/document/d/1HbhCZHxbl-tfAXueC1XtjoFG0naJbW3nx36hDFbmaIQ/edit?usp=sharing ➤ I have been personally going through custom tools lately that are not able to be mapped or having trouble will calling the tool so I created this 20 min crash course that goes over everything exactly and I build, test and use an update_contact custom tool to show you how to map it ➤ Some things I have noticed: - Custom tool names and parameter names should be in JSON format: All names should be completely lowercase with underscores instead of spaces, with no special characters. Simple raw text with underscores. (I.e. update_contact, send_sms, first_name, opt_out, etc) This makes mapping consistent and reliable since args is completely AI generated and LLMs are familiar with JSON formatting. - Descriptions are so very important. AIs are smart - but that are not super intuitive. So, your description is key. It should leave absolutely nothing to interpretation. Be clear and concise on what the tool does and under what condition to call the tool - this create a consistent and reliable rule for functionality that the AI can understand. This goes for both the tool description it self and the information. ____________ ➤ Leave no room for AI interpretation on what the tool does, what you want it to do & when you want it do Examples of great descriptions: For a tool itself - Get the delivery date for a customer's order. Call this whenever you need to know the delivery date, for example when a customer asks 'Where is my package' For a parameter - The annualized revenue of the user in raw number format. For parameters, we leave no room for interpretation on what information we need, and in what format to send that information. ⛔ opt_out: contact opt out The reason this is not great is, opt out of what? what format - true/false, yes/no? etc. There is a lot of room for interpretation and inconsistent results may generate (args is generated by AI)
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New comment 2d ago
[Crash Course] Custom Tools - Connect Chat & Voice AI To Anything
1 like • 16d
Do you need to be on the SAAS plan to access the inbound webhook trigger? It doesn't show up for me. I tried 2 different GHL accounts on the 297 plan and no dice. So not sure if that's the issue or something else
Call Status Outcomes
I am looking to build some workflows based on the outcome of the call. Does anyone have all of the possible outcomes? Or if I am using the call status correctly for this.
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New comment 22d ago
Call Status Outcomes
0 likes • 22d
Thank you. Calls that are answered vs calls that are not answered. If a call is answered then I can review the transcript to see if the objective was accomplished or not. Calls that are not answered can go back into a loop to be called again in the future. What would be the status of a call that was not answered? With the last provider I was working with they applied a tag to the calls that were not answered called DNA. So we used the DNA tag in the if else determine the flow of the caller in the workflow. A tag was also applied to a successful call as well.
Solution: Contact Info saved from Chat & Voice
If you're wondering how to save contact info using any medium, then here's your huckleberry!
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New comment 11d ago
Solution: Contact Info saved from Chat & Voice
0 likes • 24d
@Brandon Duncan Thanks brandon. I tried this too. But I can't even get the webhook to return anything. The AI said there is a connection error and when I asked for the error code it said: getaddrinfo ENOTFOUND exampleehttps.
Contact fields not updating
I have been messaging support for a week now but no fix. My contact fields are not updating. Name email or any of the custom fields either. I reset my account and it still is not working.
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New comment 24d ago
1 like • 24d
@Justin Lee Jordan reached out he's looking into it. No custom CSS. But I set 2 accounts up and I think they got their wires crossed some how.
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Todd Koch
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@todd-koch-2106
Dad, AI Enthusiast, Dog Lover.

Active 35m ago
Joined Oct 14, 2024
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