How to market to Baby Boomers- from a boomer!!
There are huge differences in marketing to baby boomers and Gen X and younger. As a boomer who seems to perplex younger marketers, especially those under the age of 40, I thought it might be useful to offer some help. 1. Communication Style • Seniors: Favor clarity, formality, and trust, often engaging with traditional and straightforward online platforms like emails or simple websites. • Under 45: Seek concise, casual, and interactive communication, primarily through social media and fast-paced digital content. 2. Values and Motivations • Seniors: Prioritize quality, safety, and reliability, with a focus on health, security, and family legacy. • Under 45: Value innovation, convenience, and social responsibility, driven by trends and FOMO. 3. Technology Use • Seniors: Increasingly tech-savvy but prefer researching online and purchasing in-store; frequent Facebook and YouTube. • Under 45: Heavily reliant on smartphones and apps, often using social platforms like Instagram and TikTok for purchases. 4. Advertising Channels • Seniors: Respond well to traditional and educational content, trusting personal communication and in-depth resources. • Under 45: Gravitate toward digital and influencer marketing, engaging with gamified and interactive short-form content. 5. Buying Behavior • Seniors: Brand-loyal and deliberate buyers seeking assurance and solutions for specific problems. • Under 45: Experiment with new brands, influenced by social media and impulse-buying through seamless online experiences. 6. Design and Accessibility • Seniors: Prefer accessibility with larger fonts, minimal clutter, and functional design. • Under 45: Favor modern, vibrant, and dynamic designs with interactive elements. 7. Content Preferences • Seniors: Engage with practical and informative content that builds trust and demonstrates value. • Under 45: Respond to entertaining, trendy, and socially conscious content like memes, challenges, and behind-the-scenes content. Actionable Strategy