When I was testing a DR campaign with SMS and replied to the offer with the keyword, Yes, a notification popped up, saying that DND was enabled by the customer. So I asked HL, and Highly, the Bot, said that the temporary DND can be updated (disabled) from within the contact record and the permanent DND can only be removed if the contact replies with the keyword, “Start” or the agency shares the contacts Opt-in info with support for approval. Okay firstly, when I create the contact and hit save, the DND is already off, for all channels (SMS, Email, GBP, etc…) so I don’t have to update to disable it; it’s already disabled, and then when I reply with the keyword, Yes, the DND enabled notification pops up which shuts down the workflow. I could then go into the contact record to disable the DND and then manually move the contact to the next stage in the workflow but how efficient would that be for a SMS campaign? Secondly, when I tested the keyword, Start, the DND did disable itself, however, it still stopped the workflow which means manually, moving the contact to the next stage in the workflow. Is there something that I’m missing because the snapshot that uploaded from Robb is using the keyword, Yes.

Hey all. When setting up nurture campaigns and DR based on Robb's snapshots, I don't see any language about inserting a calendar link in the SMS messages for the prospect to book an appointment. It's more about engaging them and getting them to verbally commit. I get that but my concern is leaving it to someone to manually update the calendar (either myself or the client) leaves room for human error and kind of defeats the purpose of "automation". Any thoughts/feedback on this?

Hey all. Just got A2P approved for a client. Want to do a DR and set up inbound SAAS hooks and want to hire someone. But I want to make sure they do it the Robb teaches it. My question is, is this something a GHL tech specialist would understand? Is it just a matter of using Robbs snapshots or does Robb teach it a certain/specific way? TIA

I apologize and in advance if I missed this. Is there a part of the community/place where I can hire a GHL technician to set up a DR and inbound SAAS hooks for a client based on Robb's teachings?

I have a client that I want to set up a DR for. The only reason I haven't signed up for the GHL trial is because I'm still not exactly sure what the steps/timeline look like. So far, all the DR videos I've watched have been great but they're more about the concept of DR. I'm sold on it. I know how powerful it can be. Now I just wanna get rocking with it. The only database my client has right now is in his gmail - which has about 1500 people who opted in for a 30 day trial to his BJJ Academy. So I'm thinking the process looks like this: 1.) Download the contacts from Gmail via google takeout (Mailmeteor only goes back 1 year). 2.) Upload to GHL and tag. 3.) Set up A2P - Based on the threads I've seen, this seems like it takes time. 4.) Start broadcasting the contacts via SMS in smaller segments. 5.) Move them into some kind of pipeline to schedule an appointment and send reminders. 6.) Tag them based on result (showed, showed and joined, never showed). Am I missing anything or is this pretty much the way it works? And secondly, how long does this A2P approval typically take? TIA Paul