When I was testing a DR campaign with SMS and replied to the offer with the keyword, Yes, a notification popped up, saying that DND was enabled by the customer. So I asked HL, and Highly, the Bot, said that the temporary DND can be updated (disabled) from within the contact record and the permanent DND can only be removed if the contact replies with the keyword, “Start” or the agency shares the contacts Opt-in info with support for approval. Okay firstly, when I create the contact and hit save, the DND is already off, for all channels (SMS, Email, GBP, etc…) so I don’t have to update to disable it; it’s already disabled, and then when I reply with the keyword, Yes, the DND enabled notification pops up which shuts down the workflow. I could then go into the contact record to disable the DND and then manually move the contact to the next stage in the workflow but how efficient would that be for a SMS campaign? Secondly, when I tested the keyword, Start, the DND did disable itself, however, it still stopped the workflow which means manually, moving the contact to the next stage in the workflow. Is there something that I’m missing because the snapshot that uploaded from Robb is using the keyword, Yes.

When I test the campaign using YES as the keyword, the DND becomes enabled. Does anyone else have that issue or is it just me?

Aloha! Welcome to GoHighLevel w/ Robb Bailey... This community helps GHL users + agency owners get the tools and resources needed to generate sales and make a positive impact on the world. Step 1: Introduce yourself below! (✄ copy/paste template 👇) - Where are you from? - What are you working on? - What immediate help do you need? Step 2: Discover How to Unlock all the FREE BONUSES in the Classroom and get your TRAININGS! Step 3: Unlock Agency Masters Elite by signing up for (or upgrading) GHL here! ------------- You’re here to claim your bonuses. But why are we here, giving away bonuses? Our mission is to add you to our collection of success stories. You can see a couple hundred of them here. Here’s the good news: They all started out just like you, reading a welcome post from us, just like this. Here’s the bad news: You’re not getting the same step-by-step system they all got. Here’s the other good news: You’re getting today’s step-by-step system - which is the best version yet. Why? Because we are always learning and improving the entire system. Which means you’re starting with the best we have and, as it improves, you will automatically get those improvements. Cool? Cool. -------------------------- Best practices in this community: • Level up by posting result shares, insights and thoughtful comments. • Help others level up by liking 👍 good result shares, posts and comments. • Be kind - no self promotion here. • If you need help, just ask the community 💪 Aloha y’all, 🌴 Robb

Hi guys. New to the group. Will I need to figure out how to integrate my client's Square POS system to Zapier and HIghlevel in order to automate the Google Review Process or can someone point me to an experienced freelancer who can help with this?