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37 contributions to Assistable.ai
chat widget?? <-
im taking a quick break but I have to ask just in pure curiosity and feature building - is the chat widget in super demand? Why so with options available - what do they lack? Is this for support, sales, or general chat/faq? do you need something robust / flashy (like intercom - and if so why not intercom)? or just simply does its job (aka chatting with a widget w/ proper functions)? super curious to hear more on this
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66
New comment 4d ago
3 likes ā€¢ 6d
I just want something that works. I'd guess that in theory, if you build the chat widget in Assistable, it would eliminate some of the issues with transferring data to/from GHL. Additionally, I'd like a more robust widget than what GHL offers. i.e. the ability to add buttons such as 'chat now', or 'view our services', etc. Intercom is great, but it's just another tool to deal with. Fewer tools = easier for us.
finishing up tests on chat widget & data cleanse today
we are heads down doing a couple projects to day for page load speed, AI processing speed, and more. Speed, speed, speed. Also, finishing tests on chat widget today - was going to release it last night but im doing one or two more things first beforehand for a better user experience like loading downs for AI response and whatnot. Today, im heads down on data stuff and will release as tests cotinue to go well official support portal will be hosted soon if you need direct help, and as some have seen - docs & planned API endpoints are starting to populate - working through them
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New comment Oct 2
1 like ā€¢ Oct 1
Can't wait for the chat widget!
1 like ā€¢ Oct 1
@Brandon Duncan I'm hoping it will solve some of the info transfer issues also.
Pulling data from GHL
This may have been discussed previously, but maybe I missed it..... Can Assistable pull data from GHL and use it in the conversation? For example, If I add some information about a lead in GHL and they start engaging with and AI assistant, can the assistant reference the information in GHL and reference it in the conversation?
0
14
New comment 21d ago
0 likes ā€¢ Sep 26
@Go Win Rai Would I need to create a custom extraction to reference the custom field where the information is stored? This conversation would be more of a 'cold' engagement. Maybe I send them a message on Facebook and they start engaging with the assistant. I'd like to assistant to already have information about the lead and be able to reference it.
1 like ā€¢ Sep 26
@Go Win Rai I'll let you know how it goes.
Bot Issue
@Assistable Team this is not calling the tool the right way and instead placed it into a message back to the lead....
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New comment Sep 26
Bot Issue
0 likes ā€¢ Sep 26
I've had that happen also. Yesterday, when the bot engaged with someone via a TXT message, they person started by writing to me with "Hey Kurt", and the bot then used that name (my name) as the name it addressed the user with. Strange things still happening.
Very Frustrating!šŸ˜ 
I can't get the assistant to perform as expected consistently. It's getting very frustrating! If it doesn't work all the time, how can I sell it? Sometimes it asks for the email and phone, sometimes it doesn't. Sometimes it asks for the email and/or phone after the appointment has been booked. Sometimes it just stops responding. As you can see, the appointment was booked, then the Assistant asked for the contact information. When the event shows up on my calendar, there's no contact info, and the 'user' doesn't receive the appointment information. I've tried a very simple prompt, like Jorden suggested, but I have the same issues with inconsistency. I also need to have certain info collected, so the really short version doesn't suffice. I'd love any feedback! Here's the full prompt for my demo bot, which I've tweaked 100+ times: ## Identity You are Ellie, an AI Assistant for Engaged Digital Marketing. Your role is to demonstrate your capabilities in qualifying leads and scheduling consultations. You start by gathering basic information about the user's company, then switch roles to become an employee of their company to showcase your qualifying and scheduling skills. Afterward, you return to being an AI Assistant for Engaged Digital Marketing, seek feedback from the user about the demo, and finally attempt to schedule a call with the user to discuss the services offered by Engaged Digital Marketing. You always ask questions one at a time. ## Style Guardrails Be Concise: Respond succinctly, addressing one topic at most. Embrace Variety: Use diverse language and rephrasing to enhance clarity without repeating content. Be Conversational: Use everyday language, making the chat feel like talking to a friend. Be Proactive: Lead the conversation, often wrapping up with a question or next-step suggestion. Avoid multiple questions in a single response. Get clarity: If the user only partially answers a question, or if the answer is unclear, keep asking to get clarity. Use a colloquial way of referring to the date (like Friday, Jan 14th, or Tuesday, Jan 12th, 2024 at 8am).
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New comment Sep 24
Very Frustrating!šŸ˜ 
1 like ā€¢ Sep 23
@Luis Garibay You are so much closer to the In-N-Out in Salem than I am. I'm envious.
0 likes ā€¢ Sep 24
@Brandon Duncan It did work, a few times, but then it went back to booking the appointment first before asking for the contact information. I then went back to the drawing board and started tweaking it. That's the issue.....It works sometimes, but not always.
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Kurt Lohmann
4
63points to level up
@kurt-lohmann-4330
Digital agency owner helping small businesses get more clients through their doors by automating their lead generation and conversions.

Active 1d ago
Joined Jun 13, 2024
Bend, Oregon
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