Quick question, I'm curious what is standard and how y'all manage this. In our contracts we have Holiday's listed that we do not work on. When a cleaning day falls on a holiday do y'all schedule the clean for a different day that week, or just skip it all together?

I'm new to this business and currently operating from my home office. For now, I schedule in-person interviews at a neutral, public location—the shared parking lot of the local police department and public library, and then conduct the interviews in the library hall. Before scheduling, I always ask candidates to let me know in advance if they can’t make it, so I don’t make the trip unnecessarily. Today, I scheduled three in-person interviews after initial phone screenings. One candidate texted me early in the morning to cancel, which was great. However, the second didn’t show up and, when I reached out, he said he changed his mind because meeting in a parking lot/library seemed odd without a formal office. The third candidate also didn’t show and didn’t respond to my messages. I’m considering switching to a local coffee shop or renting an office space by the hour to make the process more professional. My frustration isn’t about candidates changing their minds—I understand that happens—but it’s about the lack of basic courtesy to send a simple text if they decide not to show up, especially when I specifically ask for that heads-up. Any thoughts or advice on handling this would be appreciated! In particular, I am interested how did you handle this when you did not have an office and was interviewing candidates!!

I landed the client!! This has been a 1.5 month process and I have my first client! They spoke so highly of my professionalism and it just made me want to deliver exceedingly above their expectation! So now, I need to hire someone or do I go and do the cleaning myself.

Hey all, I am interested to know how many clients you currently have since starting and what are some strategies you have in place for getting initial walk-throughs? Currently pending my first client, which has taken a month and I am mainly emails. I am very reserved with going into properties and I need to get over the hurdle of making phones. But I am thinking of attending some vendor and networking events. My goal is to obtain 10 clients within the next 6 months. Let me know if this is too small or too ambitious of a goal.

I have a former coaching client who came up with a cool idea. She suggested that I create a pricing challenge with this community. I'd create a fictional (or maybe even a real) scenario, throw it out to this group, and see who gets closest to that price. It wouldn't be reward-based since we all can come up with a price and we all could be correct provided the price is profitable. But this way we could work through a price together and see how we each do things differently based on our pricing strategy.