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Residential Post-Construction Cleaning - client says too expensive
Hello, I have a referral for a residential post-construction cleaning client. After submitting my bid—which included post-construction cleaning, internal and external window cleaning, and power washing a 300 sq. ft. area near the pool—the client said my quote was too high. He believes the job should take no more than a day to a day and a half, noting that the interior is mostly clean and that the primary focus is on the windows. His suggested budget is less than half of what I originally quoted. He also mentioned that after final fixes, the painters, floor finishers, and plumbers would clean up after themselves. He offered to send photos for a revised quote instead of having me visit the property again, as it’s about an hour away. I’m hesitant to rely solely on pictures, as I don't want to commit to a quote without a clear understanding of the actual workload. Additionally, I’m uncomfortable with the client estimating how long the job should take, as it may not be accurate. If I do proceed with a quote based on photos, I’m considering including a clause that states the price is subject to change after an in-person inspection. Any thoughts or recommendations on how to navigate this?
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New comment 19h ago
SOP's
Today I am working on an SOP for cleaning commercial office buildings. I can't afford to sign up for process street at the moment, anybody have any good resources or tools?
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New comment 2d ago
Where do you meet your job applicants for a quick 5-10mins interview?
I'm new to this business and currently operating from my home office. For now, I schedule in-person interviews at a neutral, public location—the shared parking lot of the local police department and public library, and then conduct the interviews in the library hall. Before scheduling, I always ask candidates to let me know in advance if they can’t make it, so I don’t make the trip unnecessarily. Today, I scheduled three in-person interviews after initial phone screenings. One candidate texted me early in the morning to cancel, which was great. However, the second didn’t show up and, when I reached out, he said he changed his mind because meeting in a parking lot/library seemed odd without a formal office. The third candidate also didn’t show and didn’t respond to my messages. I’m considering switching to a local coffee shop or renting an office space by the hour to make the process more professional. My frustration isn’t about candidates changing their minds—I understand that happens—but it’s about the lack of basic courtesy to send a simple text if they decide not to show up, especially when I specifically ask for that heads-up. Any thoughts or advice on handling this would be appreciated! In particular, I am interested how did you handle this when you did not have an office and was interviewing candidates!!
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New comment 3d ago
Client Intake Strategies
Hey all, I am interested to know how many clients you currently have since starting and what are some strategies you have in place for getting initial walk-throughs? Currently pending my first client, which has taken a month and I am mainly emails. I am very reserved with going into properties and I need to get over the hurdle of making phones. But I am thinking of attending some vendor and networking events. My goal is to obtain 10 clients within the next 6 months. Let me know if this is too small or too ambitious of a goal.
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New comment 3d ago
Insurance
Hi everyone, looking into workman comp by chance does anyone have a reliable recommendations regarding a company referral? Hiscox,progressive wrote me off for workman comp with no explanation and I have general liability with them and they are big on the northeast. Can one operate on general liability is there a legal loophole around this . Does a per diem policy exist per job vs having it year around for workman comp? Ct and ny area
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New comment 8d ago
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