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Owned by Ulrik

SaaS Pricing

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Community for B2B SaaS founders & Executives who want to build great SaaS businesses with world class unit economics.

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32 contributions to SaaS Pricing
How to price AI in SaaS
I'm writing a guest chapter on AI pricing for another authors upcoming book. So I'm thinking about this a lot lately, and wanted to give you a sneak-preview of a linkedin post that will come out later next week. - I've done maybe 10 pricing projects involving significant AI functionality this year. Here is how I think about it. AI should be considered a 2-layer stack: 1️⃣ The AI compute 'fuel' (i.e. token pricing at OpenAI) 2️⃣ The AI solution (i.e. the value you add on top of AI) The dilemma with AI pricing is that currently: ◾ Fuel is expensive - at least way more so than traditional SaaS. ◾ Solutions are immature and early stage, not yet adding a lot of value. So any AI pricing model needs to both work today AND tomorrow. AI PRICING TODAY: 🔹 Charges usage-based on fuel consumption to ensure costs are covered, as usage patterns of customers is often unpredictable. 🔹 Is mostly focused on low barriers to entry to get users onboarded in order to develop the solution layer and get data on behaviour and cost patterns. 👉 This is unsustainable as fuel costs will drop and 2025 customer will refuse to pay a price-per-token (or token equivalent) that is based on 2024 token costs. This is especially true for enterprise. AI PRICING TOMORROW: 🔹 Charges based on the outcome created by the solution layer and just factors in fuel costs in the use case. 🔹 Protects against cost-downside of over-usage with 'fair usage limits'. HOW I SOLVE FOR THE TODAY-TOMORROW PROBLEM IN AI PRICING 🔸 Focus on speed: just get usage and adoption as fast as possible. You likely have a core non-AI product that monetizes just fine. Consider AI a 'development budget' and focus on profitability later. 🔸 Tell customers you are BOTH charging for fuel and for a solution outcome. Educate them. But keep it 90% fuel and 10% solution early on. 🔸 Over time: shift $$ from fuel to solution pricing. Cut Fuel pricing aggressively, even anticipating future cost reductions. Consider solution pricing separately and from a value perspective.
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New comment Oct 26
Teardown of Aumico.io
Hi guys Find below a 38min video teardown of Aumico.io - a financial statement / consolidation solution for accountants. I've done 3 such projects in the past, including quite a bit of competitor research in this market. My advice to Aumico (the short version): 1) Consider selling to banks - they have a far more valuable use case for your solution. 2) Consider a Freemium over your current trial. 3) Don't split out new functionality in additional modules - keep it in and raise prices. 4) Add services to the mix - both one-off onboarding and ongoing year-end support. You can see the full email from Chris /Aumico below - and thank you to that team for playing along! Let me know what you think in the comments - did I get it right? Something you would have done differently? Do you have any advice for Chris on how to grow this? /Ulrik ----------------------- A) You will find our pricing here: https://aumico.io/en/accountant/ For example, you are an accountant with 35 clients. You will buy a license for each client. ( 35 x 65 CHF = CHF 2'275) licenses will be renewed automatically. B) 1) We simplify year-end closing for accountants. Our main target group is accounting companies in the DACH region. We currently have one Modiul but soon launch the next one. 1. Modul 1:  financial statements engine (existing) The pricing above relates to this service 2. Modul 2: financial closing: documentation of financial statements (will be released on October 15th, 2024 (The pricing is not determined yet. Idea is to duplicate the existing 3. How we do sales: Outbound mailings, push into the trial period and convert (own sales org.) 2) Metrics 1.  ARR= CHF 282'000 2. 140 customers 3. Churn rate: 5% 4. Annual growth rate: not sure how to calculate correctly. 5. 2021: CHF 14'000, 2022: CHF 122'000, 2023: 226'000) 3) Goals 1. Increase revenue 2. Increase average deal value 3. make pricing simpler for the client and us
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New comment Oct 20
Teardown of Aumico.io
Setting the platform fee
Hi All, We are working on a price model based on a platform fee and a metric. Basically introducing the platform fee to keep the metrics price low. We find ourselves struggling though to find out how to determine the platform fee dependent on the size of company. What is your experience determining a platform fee. Could we use a secondary metric, or any other ideas? All the best :)
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New comment Sep 23
0 likes • Sep 13
Hi @Emil Hjortflod If you have a 3-tier model (as opposed to a single core ‘platform’-tier) then you should probably add a flat fee to each tier and just scale from there with your metric. E.g. no need to BOTH scale the platform fee AND via a primary pricing metric. Generally I advice setting the flat fee(s) based on the minimum $-value you want from a customer. So if you want a minimum ACV oc $2k… then flat fee for smallest package is $2k. Example: Simple: $2k/mth + $0.1/signature Complex: $5k/mth + $0.1/signature Custom: $12k/mth + $0.1/signature You can also send it in for a teardown?
0 likes • Sep 21
@Emil Hjortflod You can have larger flat fees on higher product tiers than lower. However: the metric unit price can both increase or decrease Example 1: Tier 1: $100 Flat + $10/user Tier 2: $500 Flat + $5/user = This creates an ‘optimum’, where the price is lower on tier 2 (here at 80 users). Buyer will focus on price to avoid objectively wrong decision. Works well if you really want to promote slow volume expansion. Example 2: Tier 1: $100 Flat + $10/user Tier 2: $500 Flat + $15/user = Higher price for higher tier always. This sells on product value and tier differences, not price. Good for premium product offerings and cases where volume expansion is not price driven. Makes sense?
Usage metering tools
Hi pricing community, I’m looking to hear about anyone’s experience using third party tools to help implement usage metering. If you’ve done this, would you mind sharing a bit about your experience (i.e. which tool, problem it solved, duration of implementation, pros/cons, etc.). Thank you in advance!
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New comment Oct 2
0 likes • Sep 21
@Will Moye awesome reply 👍
Terms & Conditions Webinar: Post - Q&A
Hi Everyone Thank you for a great webinar experience - I thin we had 50 people tuning in to hear about B2B SaaS terms and conditions, which is pretty crazy (considering how niche that topic is). The Q&A questions I didn't get around to are here below (I'll answer them later today, but have to run into a client meeting now): I am really grateful for all the positive feedback from these webinars - and if you have any feedback on how to make them even better, do let me know! /Ulrik -------------- Javier Let's say you've accumulated some commercial debt like legacy discounts and pricing to some early customers, who may have contractual perpetual discounts or fixed pricing. What are some approaches to clean that up? Steven What does it mean practically to "allow customers to leave whenever they want to leave"? Is an example of that a term that says they can leave with 30 day notice? If so, that sounds like customers might leave mid contract term and could trigger a refund to the customer. Thomas If you have unilateral price changes in all contracts. Do you still notify customers upfront that the prices is changing? Ida Some customers get upset when the prices go up and will because of that turn to competitors where the price is lower. What are your tips to do a win-back in this situation?
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New comment Sep 19
0 likes • Sep 19
@Javier Castellanos - I think this was your question from the webinar: Javier Let's say you've accumulated some commercial debt like legacy discounts and pricing to some early customers, who may have contractual perpetual discounts or fixed pricing. What are some approaches to clean that up?
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Ulrik Lehrskov-Schmidt
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325points to level up
@ulrik-lehrskov-schmidt-3089
B2B SaaS Pricing Expert (and former 3x founder).

Active 25d ago
Joined Jul 17, 2024
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