@Kendra Watkins, @Trever Grubbs and @Avi Arturovi, you did it! ‘M pressing pause on the rankings by a month. None planned for December. That $100 Walkthrough Challenge is ongoing (ends Dec 15).

Does anyone have a good high quality spray nozzle for their bottles that they recommend? Ive tried so many different brands that just break in a week or start to leak.

On Wednesday's Q&A call, I mentioned I had a client abruptly cancel. It's the smallest client I've had in years at only $70/visit...and biweekly too. But when they send an email with "Canceling Services" in the subject line and say something like, "Effective immediately we will no longer need your services" and a demand of sorts to return the key by such and such day. Last complaint was about 6+ months ago and it wasn't terrible. And yes, it was nothing in terms of revenue. But they ghosted me for 5 full days. It ate at me to be honest. Well, they responded this morning finally. "We didn't need that much cleaning" was their reply. I can't offer less. Biweekly was a pain in the butt. But I agree with them...they were the perfect client. They bagged up their own trash. They left the cleaners $20 tip/visit. And for only 2 people in there, they didn't need us. It was a fun run these past few years.

For efficiency, have you ever just BCC'ed everyone on your lead list?? I mean.. is this a thing or do we just send out individualized emails for first contact?

Please tell me what you all would do if you were me. This is the 4th time I have sent them the proposal, and now they are stating there are terms that do not apply.. 🧐