Wow that's pretty sad and it does look like a fake picture. Kei J don't get discouraged. There are all kinds of people in this old world and there always will be. If Ebay is saying accept the return, you need to do so because you don't want to harm your account. But don't refund the buyer until you receive your item back. You do not owe any amount of refund until you receive your item back. If they do return it, accept your losses with a refund to them or contact eBay for help on the matter, that's up to you. After that, you have the option of blocking this buyer from ever buying from you again. Ebay has a block buyers feature and it's worth its weight in gold to get rid of bad buyers! Scammers hit new sellers hard and fast. They are looking for you, but eBay is well aware of them especially when you report these type situations and if they are found to be scammers they will remove them from the platform forever. Hang in there. There's a lot to reselling and even the most experienced resellers get hit from time to time. Just remember to make your money on the buy in so that you don't lose a great deal when things do happen to you. I hope this helps and encourages you.

@Kei J I understand that you want to protect yourself but I'm not sure uv light will help. eBay requires all sellers to accept returns regardless of the situation. If a buyer wants to return an item, they can, uv marking won't prevent the return. But, eBay has protection in place for all sellers and you are not required to issue a refund until your item is returned to you. At that point, if there is an issue, you may want to reach out to eBay. Please be sure to read ALL of the eBay policies and all the articles that eBay offers you, read them until you understand them. They are your very best help and will answer a lot of the questions and concerns you have.

@Jerry Wilson Yes, I watched this video by Rachel. She's great.

@Red West I don't tend to believe that because where would eBay get the descriptive words without sellers using them. In fact, if a word is used enough, they will add it. I know that you can even request descriptive words be added and if they see them being used enough, they will. However, I agree with you in the aspect that it's better to use the drop down menu for descriptive words and not add if you can. It is best. But I've never had an item "skipped" over for using my own descriptive word(s).

@Randall Austin you are very proficient! That’s a good way to do business the right way!

@Rick Metcalf I need to cull also. I have items I know need to go! However, I am a long tail seller because I love selling vintage clothing and I have to wait on my buyer. I don’t mind that at all when I know it is a high quality item with features that are amazing and hard to find. Yep! That’s me, I’m a wait for it reseller. But, I do have a few low quality crap items that just need to be kicked out completely.

Genius