Ai generated damages on items

hi I sell on eBay and today a buyer reported a return and said an item that I sent to them was damaged when they got the item .. I steamed the shirt for them and shipped it to them in excellent condition . When they took their photo it showed a burn hole in the front of the shirt and back .. unbelievable! Using my brain I really think this photo has be altered using ai tool(photo that the customer sent back saying he received the shirt with a hole ) . eBay wants me to except their request and refund them . I’m trying to make people beware of scammers like this . I asked to see a video of the shirt and different angles they haven’t responded. I think the scammer get a win by doing this because they think I don’t want the item back (which if it’s ai generated it will expose it ) .. the two first photos is the customers photos … and the rest are my initial photos I took to sell on eBay .. (the very last one is ai generated but I only had the free version so it couldn’t make it smaller and darker for me to show you EXAMPLE ONLY !!!! ON HOW the scammer can use ai to make it look like you sent a damage item !!!!!!!!!!!!

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