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Service with a Smile
Public • 23 • $49/m
8 contributions to Service with a Smile
Apr 1 in
Travel Snacks
What are your favorite travel snacks? For those of you how may not know, I could live off of fresh blueberries 🫐 (any fresh fruit, really). Didn’t plan ahead for today, chose Spicy Beef Patty, one of my favorite airport snacks when leaving from GCM airport. I like the idea of smoothies or protein shakes on the go but find the quality, price and lines are a hassle and a half, so I pack my own travel packets and a refillable water bottle. What are some of your favorite travel snacks?
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New comment Apr 8
1 like • Apr 8
Champagne and other goodies at the nice Lounges 😁🥂
Mar 21 in
When is your birthday?
Do you enjoy celebrating your birthday or consider it just another day? Do you recognize and celebrate birthdays of your guests or employees to personalize their experience journey? Will you share one of your favorite birthday memories? What made that experience so memorable? Do you like cake or prefer a different birthday treat?
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New comment Apr 8
2 likes • Mar 22
I love celeb rating birthdays. I used to have 10 days of events / 2 brunches, and all kinds of fun plans organized for my own. This has calmed down since covid. For work, I love bringing in treats for birthdays and making team members feel special and I honor their request to not celebrate a birthday for whatever reason. Then I do something else for them. If I hire someone and we've just missed their birthday, I surprise them on their half-birthday with treats for the office.
Feb 24 in
Favorite-est EVER!
What comes to mind when I ask you what was one of your favorite memories ever? What makes the person you were with, the place you went, or parts of that experience so special? How can you apply this to your everyday work/life to enhance the experiences others have when they cross your path? #shareasmile
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New comment Feb 29
1 like • Feb 28
Travel and my adventures come to mind! Also, I love the way I feel at concerts -- I'm surrounded by so much love! I can apply this to my everyday by planning my next trips :) And sharing adventures as well!
1 like • Feb 29
@Kylie Fitzgibbons I'm seeing The Kills on Friday night -- love them!!! I'm heading to Philly for the Flower Show and Pittsburgh for St. Patrick's Day for night weekend getaways that I always look forward to. I finally booked that Tampa to Nola roadtrip with my sister Barbara in May.
Feb 27 in
Spring Ahead! 🚀
With Spring soon approaching, there is no better time than now to prepare your knowledge garden to flourish. What are you most interested in learning this year? Prompts to help you answer below: If you could learn to play any instruction which would you choose? If you were to select a new language to learn, which language would you choose? Which new hobby or activity interests you this season? What business topic is most interesting to you? What skill would you benefit most from learning and practicing more of?
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New comment Mar 10
1 like • Feb 28
I have been wanting to re-begin my Italian language courses. I'm also starting wine school!
Feb 16 in
WWYD realistic role play scenarios
Introducing a new post as a SWAS Hospitality Hack to practice problem solving, share your thoughts as a community with different perspectives and expand your creative solution focused muscle for the scenarios shared below: What Would You Do? 1. A loyal repeat guest/member comes to you for a special occasion and requests to book a specific product, menu item or room last minute that is not available. WWYD?
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New comment Feb 22
1 like • Feb 21
Your most loyal guests and members are the most willing to forgive you. Be honest and make it up to them where and when you can.
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@gena-zak-1626
Curious Optimist, World Traveler & Private Club General Manager
Active 120d ago
Joined Feb 2, 2024
ESTJ
Washington, DC
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