What is your take on team members dressing up for Halloween? How does this impact employee engagement vs guest experience? Do you have any examples or stories you are willing to share supporting your perspective?

What are your favorite travel snacks? For those of you how may not know, I could live off of fresh blueberries 🫐 (any fresh fruit, really). Didn’t plan ahead for today, chose Spicy Beef Patty, one of my favorite airport snacks when leaving from GCM airport. I like the idea of smoothies or protein shakes on the go but find the quality, price and lines are a hassle and a half, so I pack my own travel packets and a refillable water bottle. What are some of your favorite travel snacks?

Do you enjoy celebrating your birthday or consider it just another day? Do you recognize and celebrate birthdays of your guests or employees to personalize their experience journey? Will you share one of your favorite birthday memories? What made that experience so memorable? Do you like cake or prefer a different birthday treat?

What comes to mind when I ask you what was one of your favorite memories ever? What makes the person you were with, the place you went, or parts of that experience so special? How can you apply this to your everyday work/life to enhance the experiences others have when they cross your path? #shareasmile

With Spring soon approaching, there is no better time than now to prepare your knowledge garden to flourish. What are you most interested in learning this year? Prompts to help you answer below: If you could learn to play any instruction which would you choose? If you were to select a new language to learn, which language would you choose? Which new hobby or activity interests you this season? What business topic is most interesting to you? What skill would you benefit most from learning and practicing more of?