What is your take on team members dressing up for Halloween? How does this impact employee engagement vs guest experience? Do you have any examples or stories you are willing to share supporting your perspective?

What seat do you choose when flying? Window - Center - Aisle What section do you book and why? First Class Business Economy What is your reasoning behind those choices?

What are your favorite travel snacks? For those of you how may not know, I could live off of fresh blueberries 🫐 (any fresh fruit, really). Didn’t plan ahead for today, chose Spicy Beef Patty, one of my favorite airport snacks when leaving from GCM airport. I like the idea of smoothies or protein shakes on the go but find the quality, price and lines are a hassle and a half, so I pack my own travel packets and a refillable water bottle. What are some of your favorite travel snacks?

Do you enjoy celebrating your birthday or consider it just another day? Do you recognize and celebrate birthdays of your guests or employees to personalize their experience journey? Will you share one of your favorite birthday memories? What made that experience so memorable? Do you like cake or prefer a different birthday treat?

What topic are you a subject matter expert of? How would you answer an interview question, “if I asked your last owners or executive team, what would they share as your top 3 strengths and contributions to the organizations success?