Service with a Smile
Public group
23 members
$49 /month
With nearly two decades of luxury hospitality operations leadership experience, I have found both service professionals and guests equally benefit from a simple effort to share a smile. I believe the world needs more reasons to share a smile. That is why I created Service with a Smile (SWAS), a training program combined with mindset, spark of inspiration, and standards of service excellence to infuse happiness back into hospitality. Happy people produce greater results and employee retention. Happy guests provide a boost to the bottom line. The three simple pillars of SWAS is Positivity. Productivity. Profitability.
Join this community and connect with me and other service professionals, service providers and service based business owners to learn more.
PS. The Youtube video clips above are from 7+ years ago when I was first starting to develop this. Incredible to see progress that comes from practice. Don't give up!
skool.com/service-with-a-smile
A space to share positivity, productivity and profitability measures to impact and improve your service based industry experiences and beyond.
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