GOOD vs. BAD ENROLLING (must watch!!)
If you haven't already watched this, go watch #Call Review Session #4 with @Benjamin Finnigan, where he shows 4 example calls with professional sales rep people, some good some rather not so much. ;) Highly recommended GOOD ENROLLER: - very neutra energy, face & tonality - face lit from the from bright & clear picture, head on the upper 3rd of screen - very client focused/ client centered - mirrors, summaries, labeling - solid & clear framing - no filler words - Listen deeply - only speaks to ask questions, mirror exact workds and summarized using same words - will guide prospect to sell / enroll themselves - Detached attitude - Calm & Grounded - Holds moments of potent silence BAD ENROLLER: - just find the opposite of the aboves :P