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3 contributions to GoHighLevel w/ Robb Bailey
DBR causing account Suspensions?
Anyone running DBRs... how are you 'protecting' your clients for having their HL number (Lead Connector) suspended for opt-outs? I have clients who have uploaded only 100 inactive customers (patients), bulk add to my DBR Workflow at 15 per day after warming up and HL still suspends their number... no notifications, nothing- number is just gone. Blows my mind that a client can follow the rules and because end-users hit 'STOP', they literally pull their number. I serve doctors.. real businesses with real patients and it's insane that HL can just turn their number off so they cant even text their active patients. Any workarounds or solutions? I have all the 'verifications' checked, etc but have more than a handful of upset docs quitting because 'I have caused issues with their patient relationships'?
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21
New comment Jun 15
3 likes • May 28
@Robb Bailey - appreciate the comment. We are doing it completely compliant. They got 4% 'stops' and Twilio shut them down without notice. BTW- not blaming HL at all... I understand it's Twilio following their rules but seems like they're too harsh in enforcement.
1 like • May 29
@Stacy Spear Yep... just 5 'stops' out of 100 messages triggered it.
New to the Group
Hey- David here. I've been in health care for 35 years and online marketing and memberships for about 17 years. I live in Del Mar (San Diego) and am happy to be here and look forward to growing with you all. I've done DBR in my own practice for decades and have helped quite a few other health care practices with the process prior to GHL. I'm excited to automate it all now in GHL and appreciate all of the engagement and help in this group!
10
14
New comment Aug '23
1 like • Jul '23
@Lakshan Geegana Thank you
2 likes • Jul '23
@Neil Shah Appreciate that!
A2P and email DBR
With waiting for A2P approval for new locations, have any of you run email only DBR campaigns? How have they gone comparatively?
7
13
New comment Aug '23
1 like • Jul '23
@Neil Shah - will do
1-3 of 3
David Jackson
3
35points to level up
@david-jackson-3045
I help accelerate entrepreneurs along the road to achieving their Epic Life

Active 40d ago
Joined May 12, 2023
DEL MAR, CA
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