Apr '23 in Questions
Where's the bottleneck in your Firm?
“Any improvements made anywhere besides the bottleneck are an illusion.”― Gene Kim, The Phoenix Project
You could be having issues in all four departments, but one is usually most acute. Once solved, you can move to the next bottleneck to solve.
Marketing - not enough prospects
Sales - not enough clients
Operations (fulfillment) - not enough time
Finance - not enough money (profit)
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Where's the bottleneck in your Firm?
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