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What do you love/dislike in your salon?
In your salon what is one thing you wish you could change about it ie layout, more plugs, fans, etc? What is one thing you absolutely love about it?
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New comment 1d ago
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🐩 START HERE 🐶
Welcome Groomers!👋 Let’s get you started by telling your fellow members more about yourself… This will help us all get to know you better PLUS you’ll get points to help you Unlock Level 2🏆 👉ACTION STEP: Create a Post inside the "Community" tab and introduce yourself to other members. Use this introduction post template to make it easier:) Be sure to @ mention me, so I can learn more about you:)❤️
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New comment 13d ago
🐩 START HERE 🐶
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Let us support you...Share Your Grooming Goals Here! 👇
Let us support you! What's your goal with grooming? Vote below to let us know so we can get the best resources in your hands! 💪
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10 members have voted
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New comment 14d ago
Let us support you...Share Your Grooming Goals Here! 👇
Where are you located?
I know from Tera's many years of teaching, she has taught people from all over the place. I really love what Tera is creating now for all of us to be able to learn and connect together. I am wondering where everyone is located. I am located in Kamloops, BC🐶🐾
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New comment 13h ago
Interacting with the customer and client
What customer (the person) and client (the dog) scheduling and interaction tips you've learned that make for a great experience? For me I switched to texting more than phone calls because it it keeps a record of conversations and I can send their next appointments with the day before reminder text. Giving pick up times instead of calling when done let's them plan their day while the dog is being groomed instead of waiting around for a call. Having set pick up and drop off times on the hour. I don't have to put a dog away for a pick up. I make exceptions for some, but they tell me. Turning down music, off driers and making sure the salon is vacuumed and tidy (and myself) before a customer walks in. I hear about other salons being noisy, hectic and smelly. Spending time to actually listen to what someone wants with the groom and how often they want to come in and avaliablity, so I can have their next appointment ready when they pick up.
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New comment 21h ago
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