Aug '23 in SMS & TCPA Compliance
Non-Compliants Texts - Cleaning Up Lists
After running 2 days of the DR campaign (110 messages per day), I am getting GHL tickets saying that my account is non-compliant.
The reason is too many non-delivery or opt-out.
I don't know the numbers because the campaign stats shows all good, but there are some that were not delivered, for example, landline numbers.
The list is for a dental office and has mixed numbers. I did do what showed in his video about favoring cell phones, but there is no way for me to know if they have one number.
Is there a way to scrub the list?
How do I overcome the risk of number deactivation?
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Non-Compliants Texts - Cleaning Up Lists
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