It's how make your prospect feel, not what script/formula you are following
I sold more than $150k before the age of 23, using this philosophy, and very few people talk about it. ✨💼
Think about the last time someone made you feel truly seen and valued. 💖 Did it come from a perfect script, or was it the genuine care behind their words and actions? 🤔
In sales, the same principle applies. People may not remember every word you say, but they’ll never forget how you made them feel during the conversation. 💬💡 Connection and trust outweigh tactics every time. 🧡🤝
Imagine this: A little boy loses his beloved stuffed giraffe, "Joshie," at a Ritz-Carlton hotel. 🦒🏨 He's devastated. 😔 His father, trying to comfort him, spins a little story: “Joshie stayed back for a mini vacation but will be home soon.” 🌴🕶️
The father reaches out to the hotel, hoping they’ve found the giraffe. What happens next is EXTRAORDINARY. 🌟
Not only does the Ritz-Carlton locate Joshie, but they take the story to heart. ❤️ When the giraffe is returned, it comes with a photo album chronicling Joshie’s “vacation”:
  • 🏖️ Lounging by the pool in sunglasses.
  • 🚗 Cruising in a golf cart.
  • 📋 “Working” at the resort with a badge.
This wasn’t about money. 💵 It wasn’t a sales tactic. It was about how the Ritz-Carlton made that little boy—and his family—FEEL. 💞
The boy felt LOVED. 🥰 The parents felt VALUED. 🙌 The story became a LEGEND, not because it drove REVENUE, but because it left an UNFORGETTABLE emotional mark. 💡🔥
Here’s the real takeaway: Selling isn’t just about strategies or numbers. It’s about connection. 🤝 It’s about leaving people with a feeling they’ll never forget. 💫
When you lead with care and intention, you don’t just win clients—you create loyal advocates who trust you, remember you, and choose you, time and again. 💡👥
So, the real question is—how will YOU create a moment that stays with your customer or prospect forever? 💭🌟
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Bipasha Dutta
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It's how make your prospect feel, not what script/formula you are following
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