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8 contributions to Brendan's AI Community
Inbound Customer Service Greeting
When a user simply hangs up when they realize they're connected with an automated system - I deem that a complete failure. Does anyone have ideas or tips on how to write a greeting that promotes user engagement? This is an example of what I'm currently using: "Thank you for calling {company name}. Our office isn't currently available, but I can help set up a free estimate, or get you some help from a staff member. How can I assist?
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New comment Sep 10
1 like โ€ข Sep 7
@Tobi Browne-Marke Thanks for your input! Actually - I want users to know they're interacting with an automated system. imo I think it's responsible to disclose that, and it also helps set expectations. I am just working with different greetings with the goal of giving the user confidence their needs will be met so they stay engaged.
1 like โ€ข Sep 7
@Kishore Kumar Absolutely! The first step in doing that is keeping them connected with the assistant ๐Ÿ˜ƒ
Only active during certain hours
Hey everyone, was wondering if it's possible in Vapi to set a voice ai to only be active during the hours that the business is closed?
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New comment Jul 29
1 like โ€ข Jul 27
How about setting up forwarding in the business phone system that only forwards to vapi outside normal business hours?
0 likes โ€ข Jul 28
@Paul D yup!
Gridspace
Hey! I've been building in Vapi and Bland.ai, but stumbled upon www.gridspace.com. Anyone have any experience with this platform and care to share feedback on it?
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Which is the best AI Phone Caller?
In this video, I compare seven AI Phone caller platforms. I tested each platform based on its Speed, Sound, Cost, Integrations, and features. You will learn everything you need to know about each platform and find which platform is best for you. The platforms include Vapi, Synthflow, Bland, Retell, Air AI, PlayAI, and VoiceOS.
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New comment Jul 5
Which is the best AI Phone Caller?
0 likes โ€ข Jun 25
Thanks for another great video....Vapi & Bland.AI fan here!
Voiceflow voice based assistants
Hi @everyone Hope you guys are doing well I am working on a voiceflow based voice assistant. I need some some guidance from anyone who have done the same. 1. how to integrate stripe with the assistant 2. how to integrate the assistant with my website/app. when we publish the voice bot it just gives an API key not like when we publish chatbot which gives code to embed. Thanks for your time. here's the bot demo link : https://creator.voiceflow.com/prototype/66700a2d492b8c07f8c0637d
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New comment Jun 21
0 likes โ€ข Jun 20
I think Vapi provides support to deploy to a website. You might be able to connect it to stripe via Zapier/Make.com. BTW...I worked pretty hard on getting a voiceflow bot deployed to voice channel working and found the latency made it unusable. Platforms built primarily for voice are much better IMO.
0 likes โ€ข Jun 21
@Aarav Singh there are! A simple search on YouTube will bring up quite a few!
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Mike Fetherling
2
11points to level up
@mike-fetherling-8422
Service business owner building conversational AI assistants for customer service.

Active 3h ago
Joined Apr 30, 2024
Chicago
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