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Hive Mind-99
Public • 13 • Paid
4 contributions to Hive Mind-99
1 like • Feb 8
@Justin Shoemaker mostly referrals and following up with older leads. Getting more consistent with posting on social media but in 13 years I can trace one customer back to social media! Usually I’m too busy with clients to work on my own business and now that I’m a little more free I’m like wellllll….what would I tell my clients to do?! 🤪
1 like • Feb 9
@Justin Shoemaker yeah that’s one way. I typically charge my clients less than people pay VA’s…I’m happy with the structure of my business which is not having to train or manage anyone. :-) And go America!
Feb 6 in
Collecting Customer Reviews
Are you asking for and collecting Google reviews? Reviews can help with SEO, can drive customers to choose you over the competition, give you insight at what your business is excelling in as well as where you need to step it up, they make great social media and website content and so much more!
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New comment Feb 7
1 like • Feb 7
@Justin Shoemaker plug and play! Each location should be able to claim its own Google listing. 🤨 Hopefully the business is using a CRM or each location is using one and therefore the customer journey can be tracked no matter what location they visit. Other ways to collect reviews: • QR code at check out/front desk if it’s a brick and mortar. • Via your e-newsletter • Via mobile messaging if you’re using it • Via thank you note/snail mail like my example above (there’s a human element here as we hand addressed each envelope to give it a personal touch) • Incentivize or offer a small discount for writing one • After the review is written send a small gift/token of your appreciation (But don’t tell them they’ll get a gift, just do it - surprise and delight) • Link to review page in your email signature
Feb 6 in
Best follow-up Cadence
If you are unable to close a deal day 1- having a strong follow up cadence is key ✅️ What has worked for me is the following: 1. Set a follow up date prior to leaving. 2. A day pror have your higher ups do a re-hash call to try and close (authority close) 3. Call on the follow up day, and give them a timed offer (3 months paid, 10% off w.e) 4. If no answer, text. (Keep the texts simple) ex. "Hey john, its justin from ABC company, I was just finalizing your account can you give me a call when your free? Thank you." 5. I leave voicemails the same way. 6. Call/text 2 days after, then 8, then 14. Then 30, then set up automation (if your crm has it) The above framework gets us on average 3-4 deals a month from our current pipeline. As your pipeline grows the more deals you can extract from it.
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New comment Feb 6
1 like • Feb 6
Was 2, 8, 14 and 30 tested against other timelines and shown to be more effective?
1 like • Feb 6
I love that this has been tested! Thank you!
1 like • Feb 4
@ViraCreative on IG and the Book
1-4 of 4
Active 58d ago
Joined Feb 4, 2024
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