The more you continue, you’ll find the right people who value relationships over the lowest price. There’s a place for the lowest price businesses out there - let them do their thing and you keep doing yours.

@Franklin Featherston, we’ll talk through all of this when our schedules finally sync up. But, here are some general notes for you and everyone else that have worked for me. Keep in mind, I’ve been in sales for 10+ years so your skills will evolve over time. Personally, instead of flyers, I’d advise to try and get as many direct contacts from the places you visit. That will be more advantageous, and you have control over the follow-up activity versus hoping and waiting someone will call you from a flyer you left. I don’t hand out flyers because my focus is relationships and in-person meetings. Here are some tips on commercial strip center prospecting. Think of it like a game instead of something you have to do. It changes your mindset behind the activity. - go to a strip center you want to do work at or that you see has dirty windows. - Walk into a business with dirty windows (ideally one that you will buy something from) and spark casual conversation with the owner or manager (again, ideally). - Genuinely converse, be interested in their business, ask how long they’ve been a tenant, and other rapport/discovery questions. Don’t make it salesy, let it flow like you’re talking to a friend. - Bring up how you noticed their windows are dirty, that you own a window cleaning company, and if they’d be opposed to sharing their contact at the property management company. - If they give it to you, call them right after you leave. If you talk to them, go into your cold calling script (I’m still working on this template to share with the group). Again, let it flow. - Ask if they’d be opposed to scheduling a meeting to discuss their vision for the property and how you can support them with your window cleaning services. - If they say no, respectfully oblige and ask when they get their windows cleaned and, when the time comes, you’d love to provide a quote. Don’t be too forceful overcoming objections. It can be a turn off. - If they say yes, schedule the meeting, get their full contact info and send a calendar invite. - Regardless of the outcome, send an email follow-up and set a reminder to follow up in a few months (doesn’t have to be business related - could be as simple as “Hey_____! I drove by your complex today and thought of you. Hope you’re having a great week. Talk soon.”

Also, when you do this, it’s important that your presentable. Showered, polo/button-up even, branded apparel if you have it, pants/jeans. As @Les O'Hara said in one his podcasts, you want to look like a million bucks before you’re making a million. Confidence, kindness, empathy, and a good attitude make all the difference as well. Okay…done with my thoughts and rant lol. Have a good day everyone!

@Trevor Fontaine agreed. I also like phrasing it, “what will it take to make this work for you?” or “how can I earn the chance at your business?” Put yourself in the mind of the customer, too. It’s important to acknowledge with appreciation they want to get other quotes. It’s a natural phase in the decision making process for a lot of people. The more you can show empathy and caring, the more that will leave a lasting impression on the customer.

Is go time 💪🏼

I’d honor it too. Best to acquire the customer and show them what they were missing out on. Either way you’ll come out on top. Although you’re just breaking even, you’ll gain a 5-Star review and the potential to gain more business in the future as @Andrew Boyd said. Short term pain for long term gain. They might have even called other companies and had rough experiences which is why they’re calling you back. And yes, agreed, adding the “valid for 30 days” note to the quotes is a strong point. I’ll incorporate that too. Thanks @Andrew Boyd