POST 3: Building Real Rapport – Going Beyond Small Talk to Close Deals
💥 Here’s the truth: rapport isn’t about talking about the weather, your favorite sports team, or if they like dogs. Real rapport comes from understanding the seller’s needs, being able to solve their problems, and showing them you’re the expert they can trust to get it done. This isn’t about chit-chat; it’s about building a business connection. Rapport is what turns you from a stranger into a trusted advisor, and it’s what makes sellers feel confident choosing you over the next guy. But real rapport doesn’t happen by accident – it’s a skill you build intentionally. 🔥 Why This Matters People don’t care about how much you know until they know how much you care… about solving their problem. Sellers want to feel like you “get” them – that you understand their situation and have the expertise to help. So, let’s get rid of the fluff and focus on building rapport that’s based on value, understanding, and credibility. The 30-Second Commercial – Introducing Yourself Like a Deal Boss This is where Sandler Sales training shines. Instead of starting with small talk, you’re going to start with what we call the 30-Second Commercial – a quick, value-packed intro that positions you as the solution to their problem. In 30 seconds, you’ll convey who you are, what you do, and how you can help them. This isn’t a sales pitch; it’s a way to establish credibility from the start. How to Execute: 1️⃣ Know Your Core Buyers Before you even get on the phone, know who your real buyers are. Identify your top five buyers in your market – the ones who know exactly what they want and are ready to act. These are your “Big Buyers,” and they’re the anchor to your credibility. Knowing that you already have solid buyers lined up gives you the confidence to speak with authority. You’re not just calling to “see if they’re interested” – you’re calling because you know exactly how you can solve their problem and make the process smooth. 2️⃣ Create Your 30-Second Commercial This is your opening line that tells them who you are, why you’re calling, and how you can help. Here’s an example: