Concurrency and Account Management
Hi all, I'm trying to understand the best way to manage multiple clients and handle concurrency on Vapi. I'm having trouble finding the information on their Discord and thought I'd try here. I did see this thread (https://www.skool.com/amplify-voice-9801/buil-hours-questions-concurrency?p=d0b1d1e5) but don't know if anything has changed recently since it is a couple months old. I'm basically trying to figure out how to manage multiple clients, some of which will need high concurrent calls. Any help / advice from your experiences is most valued! 1) Do I need to create a new account for every client? 2) Has anyone used their Enterprise and know their max concurrency? I'm afraid it might not be high enough. 3) Anyone who has experience with dealing with high inbound agents and knows a system for handling this so as to simulate a high traffic call center using voice agents, please DM me