Client Charged On Facebook
A client that I used to work with a year ago has said he's received a charge from facebook for $500. I haven't been running his ads at all and don't even have access to his account anymore, but he says he hasn't given anyone else access either so he wants me to help get it sorted. He logged into his facebook account and it seems like there's no transactions there on his transaction records, but his credit card was still somehow charged from facebook. Not sure how to fix this and help him get his refund. I don't have access to facebook support either directly so not sure what to do.