Technology Blueprint: Multi-level framework for AI and IT strategy
When we explain AI and the infrastructure it requires to run locally, we try to keep it simple. There are 4x distinct levels or layers 0-โฌ๏ธ 1-๐ฅ 2-๐จ 3-๐ฉ, that need to be taken care of - if you want to operate an AI infrastructure within your IT environment - Have a look at the picture and description and you will understand - very basically - why those layers are connected and why operating all layers professionally is important for the reliability of your AI tools. BLUEPRINT The blueprint is designed to offer a structured, layered approach to AI business enablement, IT support, and hardware lifecycle management, with each level providing progressively more advanced services tailored to business needs, from infrastructure to strategic AI initiatives. โก๏ธโฌ๏ธ LEVEL 0: Hardware and Additional Hardware-Related Services ๐ฅฑ This level deals with physical IT infrastructure and its lifecycle management: โข Hardware (On-Prem/Cloud): Includes servers, storage solutions (DAS, NAS, SAN), networks (LAN, WAN, WiFi), cybersecurity, backups, and recovery. Also includes client devices like PCs, laptops, and smart devices. โข Additional Hardware Services: Covers purchasing and delivery of IT equipment, hardware rollout and rollback, data center relocation, and certified data destruction. โก๏ธ๐ฅ LEVEL 1: Software and Support ๐ Two key areas are outlined in this level: โข Software: Covering server and client applications, subscriptions, and licenses, along with security and data protection. โข Support: Including IT infrastructure analysis, hardware/software support, license management, asset management, and documentation. โก๏ธ๐จ LEVEL 2: Value Add Services ๐ This level provides ongoing services to ensure efficient operations and compliance: โข 24x7 Monitoring and Monthly Reporting, ensuring timely projections and planning. โข Service Level Agreements (SLA), offering different levels of response time, such as NBD (Next Business Day) and CTR (Critical Time Response). โข GDPR Compliance and data security protection.