In the past month, I've dedicated myself to reading for at least 30 minutes every day This means I had to increase my existing book stock and move away from audible 🤣 So far I've gone through - Traction (again) - 100M Offers (again) - Just started Buy Back Your Time (again) Let me know what you guys are reading - there's a lot you can learn from books it's years of experience compacted into an actionable booklet (if you choose the right book)

So excited for the weekly call! See you all soon! @Leo Fluxomate let’s go👏

Shoutout to @Leo Fluxomate Bro, your dedication is outstanding. I run an automation agency myself but i really enjoy your work. Keep hustling my dude. Kudos

Do you use exit interviews in your agency? What are exit interviews? These are simple 30-minute calls you have with your clients when they ask to leave your agency Why use exit interviews? Two main benefits 1. Get a good understanding of why the client is leaving. The key here is taking the relevant feedback to improve your service delivery and prevent this from happening again 2. Upsell clients - For example if a client is leaving because they don't have enough support there is the potential to upsell them to a higher package with support How to apply exit interviews? Add a clause in your contract that states the client must go through a 30 min call before leaving your agency and then very simply ask them to hop on a call before they hop off to collect necessary feedback and potentially upsell them I'll be doing one of these polls every day for a week - let me know if you enjoy them!

Hey everyone am kinda new here