💸Troubleshooting to Pricing: Key Takeaways from Our Latest Build Hours Session
We just wrapped up another dynamic Build Hours session filled with practical problem-solving and valuable insights. For those who couldn't make it, here's what you missed: 🤠 Assistant Connection Troubleshooting: @Lisa Grace brought a challenging issue where her VAPI assistant wasn't connecting properly. Through live debugging, we: - Examined the Make automation and webhook configurations - Identified an "Invalid Assistant" error in the webhook response - Validated JSON formatting using JSONLint - Discovered potential issues with repurposed VAPI organizations and Make connections This was a great example of systematic troubleshooting approach for voice AI implementations. 💥 VAPI Squad Transfer Deep Dive: @Jason Smith shared an interesting challenge with squad transfers - when adding an external phone number transfer option, the AI started explicitly announcing transfers even between squad members using the same voice. The group explored potential solutions including modifying transfer messages and investigating the transfer call function configuration. 💰Pricing Strategies for AI Voice Solutions: @Zoltan Nagy sparked an enlightening discussion about pricing voice AI solutions. Key takeaways: - Starting price point: $1500-2000 for basic call handling - Add 50% buffer to estimated development time for unexpected challenges - Monthly pricing strategy: Consider bundling setup costs into higher monthly fees (e.g., $600/month) instead of large upfront costs - Include minutes, maintenance, and technology updates in monthly fees ☎️ Twilio A2P Compliance Deep Dive: @Tylan Miller provided expert insights on A2P registration: - A2P registration is mandatory for texting U.S. numbers - The process can take about a week - Registration costs money per campaign attempt - It's a carrier-level requirement (Verizon, AT&T, etc.) - Having your own Twilio account gives more control vs. using platforms