Thank you for inviting me to join the community! I’m thrilled about this opportunity to learn and develop my skills. While I’m currently navigating some personal matters that make it challenging to focus on one specific area, I’d like to share a bit about my background. I studied Public Relations and have over 20 years of experience as a Personal Assistant across various business sectors. I have a passion for Graphic Design, particularly in Social Media, which I explore as a hobby using Canva. Recently, I’ve discovered a love for online teaching and am pursuing an advanced TEFL course. Additionally, I’m studying German to communicate better with my family in Switzerland.

Hello Everyone, As we head into the weekend, I want to take a moment to wish you all a relaxing and enjoyable break. Weekends are a great time to recharge and reflect on the progress we've made during the week. I encourage each of you to share your thoughts, experiences, and even challenges in our General Discussion area. By engaging with one another, we can build a supportive and inspiring community where everyone feels motivated to achieve their best. Remember, learning doesn't stop when the week ends. It's a continuous journey, and every interaction and shared experience helps us grow. Let's use this platform to uplift each other, offer constructive feedback, and celebrate our successes, no matter how small. Here’s a bit of inspiration to keep you motivated: 7 Benefits of Lifelong Learning. This article highlights why continuous learning is vital and how it can significantly impact both personal and professional growth. Let's keep the spirit of learning alive and support each other in our journey. Have a fantastic weekend!

Hello everyone, I'm Tanya Nortje, and I'm excited to join this community! I'm currently based in beautiful Cape Town, South Africa. With over a decade of experience in customer service and administration, primarily within the education sector, I'm passionate about creating positive experiences and supporting my team to achieve their best. I'm looking forward to developing my skills in data analytics to enhance my decision-making abilities and optimize our customer service processes. If anyone has recommendations for good courses or resources to get started with data analytics, I'd love to hear them! Right now, I need immediate help in understanding the best practices for implementing data-driven strategies in customer service. Any advice, tools, or insights would be greatly appreciated. Thank you, and I'm eager to connect and learn from all of you! Best regards, Tanya