WWYD realistic role play scenarios
Introducing a new post as a SWAS Hospitality Hack to practice problem solving, share your thoughts as a community with different perspectives and expand your creative solution focused muscle for the scenarios shared below: What Would You Do?
  1. A loyal repeat guest/member comes to you for a special occasion and requests to book a specific product, menu item or room last minute that is not available. WWYD?
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Kylie Fitzgibbons
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WWYD realistic role play scenarios
Service with a Smile
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A space to share positivity, productivity and profitability measures to impact and improve your service based industry experiences and beyond.
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