11d ago in General
Are you Tracking Health Score?
I was going over some of our past YT videos for new ideas and came across this health score video we made a couple of months ago.
If you watch this video (and then get the attached resources) you can improve your agency's retention.
GO through the video, set up the spreadsheet based on your deliverables and use the summary tool to literally predict which of your clients will churn next.
Use your data to be proactive and stop that from happening!!!
Out of all the agencies we've spoken to only TWO PEOPLE have actively made an attempt to track health score.
If you don't track it you don't improve it....Genuinely a game changer...
We track health score for all of our clients✅
We don't track health score I'll watch the video👀
I don't even know what health score is....❌
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Are you Tracking Health Score?
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