Hello everyone!
This is the first teardown - is one of 3 cofounders of Reetro.io, a tool to do better Retrospective meetings during agile development sprints. They have an inflow of 20.000 users a month... but are not making any serious money.
We solve that for them in this 51mins long video (sorry about that - I'll practice doing it a bit faster).
Overall:
1) Realise that you have 2 conversion points: Registered-> Active and Active->Paid.
2) Freemium: Reduce 'volume' but increase adoption-driving functionality.
3) Feature differentiate Pro and Enterprise tiers.
4) Increase prices. A lot.
5) Do things that don't scale: like talking to customers.
You are sitting on a goldmine here, with that inflow. No reason you shouldn't be able to scale this to $1M in about 3mths.
Do you want to be 'torn down'? - Take a look at the teardown thread in the community forum here! Finally: comments and discussion welcome in the tread below.