Hi everyone, I run a home services business, and I'm considering implementing an AI chatbot to help manage various aspects of the business, particularly for generating leads and improving customer engagement. I'd love to get your feedback and insights on whether this would be useful and what features you think would be most beneficial. Looking forward to your thoughts and suggestions!

Negative reviews are good. Sound counter intuitive? It's not when you really think about it. Surveys and studies show that people will select a company with 4.5 star reviews (some even as far down as 4.0) over someone with all 5 star reviews. Why? 1. Trust! Anyone with 100 5 star reviews may seem a bit sketchy as though they have purchased their reviews or aren't showing their negative reviews. 2. People know that things go wrong sometimes and you can't make everyone happy so they actively look for negative reviews so they can understand what your shortfalls may be. If they aren't THAT bad and you respond to them well then you have an in! Don't be afraid of negative reviews, they serve their own purpose, ask ALL of your customers for reviews, not just the ones you think will give you positives. Would love to know how you all think when a negative review is left for your business.

Hey all! I just added a new Page to the Marketing Basics Classroom on Speed to Lead and I'd love to go over this during our weekly call tomorrow as well for you guys. In a nutshell, when one of your leads or prospects contact you, reply faster than the wind because each minute that goes by means less chance you'll land that job. Response time within an hour is good, within five minutes is better, within one minute is best. Here's the page in that lesson with more details, there is tons of research on this and it's pretty clear that whoever responds to the lead first and fastest will likely land the deal. https://www.skool.com/homeproarizona/classroom/6db68a54?md=0075c56be828447eb6c8e4406e0c1dba