Hey guys! Robb gives some awesome advice in this video but I wanted to clarify a process that was talked about. When Robb says "Phone first with CC for no show fee" for free offers, are we asking the client to call the leads, book the appointment, and then take the CC? Or are we asking the client to call to confirm an already booked appointment (that was booked by us) to take CC? Or does it not matter which way we do it?