EU Customers still unhappy about invoices 💰
Ok , we need to have a chat again. My clients (B2B) are not happy at all with the invoices they are receiving.
And from many other European community builders and creators I hear the same complaint.
I'm usually not a complainer, but I want to keep things simple for my clients/customers and myself. That's the whole point why I chose in-built payment at the first place.
Also I really wanted to participate in the Skool Games.☺️
Btw, I checked with my accountant and it's not an option for me to issue an invoice myself to solve this problem as I'm not the one billing.
So here are the critical points.
1.) Customer makes payment to Skool. So Skool (address, invoice details,...) needs to be stated as the one issuing the invoice.
It's our group, but you are receiving the money first, before you pay us as creator. (Third-party payment)
2.) Customer can change their business details afterwards and include their Tax ID, but why not make it possible when they sign up?
Also VAT amount is not shown. If it's reversed charge, then state it.
Maybe with smaller membership fees, people don't mind it. But as soon as you go B2B or above $99, customers want to use the invoices.
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Brenzen Zettl
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EU Customers still unhappy about invoices 💰
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