8d ago in 🌏 General discussion
Squad Transfer Message
Hey All. I have a squad running for a client and when I first set it up I was able to stop it from saying that it was transferring from one assistant to the next as it is in essence the same person just with different skill sets & knowledge. Previously I was able to get it to not say that it was transferring to the xyz specialist.
But now we have added a human transfer to an external number so it is now explaining all transfers.
It can see why the AI is getting confused as the transfer is a squad is called a transfer call the same as transfer to external number.
Does anyone have any prompting suggestion where you can force the AI to stop doing this?
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Squad Transfer Message
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