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13 contributions to Amplify Voice
Setting up🏬Client phone☎️ numbers via Twilio [others]
**Question for the group** Who is having issues creating and managing client phone numbers.... My hypothesis is when a new client is onboarded you have a process to either: - Buy a number using your own Twilio account (or other) - Setting them up on a sub account, within your account then getting identity documents and submitting - Asking them to set up a twilio account and do the steps from the previous then getting access or account details... pain. - Porting their exciting number to your account so you can manage it. Each of these elements have pros, cons and pain. [Let me know if I've missed a point] Other issues will be diverting from one number to the next ans when... bit this can be seperate. Let me know if this is your pain and which you are favouring... and maybe I'll fix it 😁
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New comment 8d ago
0 likes • 9d
The less the client does the better. But that is not a 100% rule. If someone wants to have control of the number because it is going to get added to their branding etc then sure go the sub-account option. But more often than not you will be forwarding calls to the AI number as they don't want to change their current set up.
AI Learning from AI
I have a general discussion question for the group. Looking for your thoughts and ideas on this one. I've heard a few people mention that their AI is learning and getting better at responding based on the history of calls it has made. Meaning it is able to reference past calls to effect the way it answers future calls. Improving the quality of responses based on the feedback from actual calls. From my understanding using services like VAPI every call is a world to it's own. We can feed it previous conversation but this would mostly be applied to the same caller calling back... as opposed to the complete history of calls. Are we able to get our AI to grow and get better? Learn from great previous responses or great flow state calls? Or is this heading into the realm of custom LLM? As I said, I have heard people mention this out there in the AI realm... are they give us BS or is this something that we can also work towards?
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New comment 8d ago
0 likes • 9d
@Roderico del Pino My concern with this strategy is that the AI may be too rigid and try to mimic the examples too much. Or prioritise the examples over the KB.
2 likes • 9d
@Michael Amaro We almost need to train a voice call coach AI to take the prompt and past calls to self critique and build and tune the prompt to try best to mimic the best versions.
Building LIVE with VAPI Blocks -- Join Now👇
https://youtube.com/live/TEnjT8hVMwc?feature=share
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New comment 3d ago
0 likes • 15d
Great brainstorm guys. I think there is still a lot to learn but we had a good crack at scratching the surface.
VAPI SIP Integration
I recently found in discord that you can now get access to SIP integration through Twilio. They must have got enough complaints that they changed this up recently. https://vapi.notion.site/SIP-104008c8393f80feaeb7de8ca19565ed
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New comment 17d ago
Welcome to the Amplify Voice Community 🎙️ [START HERE]
We're Alejo and Paige, founders of Amplify Voice, an AI Company focused on Voice. We're passionate about bringing like-minded people together to share resources, learn, and grow. 🌳 💻 You'll find all of the DFY templates and resources shared from our Youtube Channel in Alejo's Resource Hub. 💡 Stay tuned for Updates as we continue to build out Amplify Voice's Skool Community. In the meantime... we'd love to get to know you! Take a few minutes to drop a couple of lines in the general chat to introduce yourself. 🌎 Name and current location 🎤 What kind of Voice projects are you working on atm? 🤓 What are you most excited to learn about next? We're keen to collab, let's get to building! 🛠️
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New comment 3d ago
0 likes • 29d
@Brian Scarce Are you integrating with any specific software for managing his appointments?
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Jason Smith
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8points to level up
@jason-smith-6094
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Active 6h ago
Joined Aug 30, 2024
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