Full-Funnel Isn't Always The Best Focus
I'm a huge proponent of a "full-funnel" marketing strategy that targets people who aren't ready to buy yet so they're familiar with you when they're ready to buy and more likely to trust you. However... You have to design a Google Ads strategy that fits the budget and maturity of the company you're advertising, and that takes into account the sophistication of the market you're targeting. Here's what I mean: 1. Budget This is pretty straightforward. The lower the budget, the more you should focus on what is converting. That means fewer campaigns, fewer ad groups, smaller geo-targets, and ESPECIALLY fewer keywords. You also shouldn't waste time or money on keywords or their search terms if they don't have clear buying intent or are not converting (sometimes general searches are the only option, but some convert and others don't). If you're converting at or below your target CPA and get approved for more budget, double down on what's working until you are no longer limited by budget on your non-branded search campaign. Only then should you look into expanding keyword coverage or any other aspect of the account. 2. Maturity Of The Company Not every company is in a great position to capitalize on their Google Ads account. If a client wants more calls but doesn't answer the phone, has a bad answering service, or is slow to follow up, they'll get mad when spending money on ads doesn't help them grow. If a client has a service-based business or a product funnel and can't fulfill their offer at scale, they're not ready for ads (or to spend more on ads). A company grows in maturity when it grows its customer base, hires, trains, develops processes, refines those processes, understands its customers, improves its messaging, improves its offer to align with its target market's primary pain, etc. To simplify, a company is mature enough to scale an ad account when it understands its ideal customer and can consistently serve them well. Immature companies should focus on internal stability over acquisition.