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Detailing World NJ DMA
Public • 56 • Free
2 contributions to Detailing World NJ DMA
Feb 29
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Understanding Customer Queries
How would you effectively respond to customer asking, "what's included?" in your car detailing packages? Share strategies to address the common customer questions about the cost of your services.
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New comment Mar 5
1 like • Mar 5
In my opinion when the question of " what's included " is brought up it should always be combated and presented with a menu styled package list showcasing the differences of a standard / maintenance wash, all things in-between, to the most comprehensive detail that's available. However I do believe the most import aspect is asking the client what is their main area of concern. Whether it's an interior job that requires shampooing or odor neutralizing to maybe an exterior job that needs undercarriage cleaning. Some customers may even be as peculiar in just wanting their engine bays cleaned up, in most cases these closed compartments are the most subject to neglect. Giving the customer power to discuss his concerns freely will only result in increased revenue whether its covered in a package or an a la carte preferred service.
Feb 2
in
Start Here!
Welcome to Peotter's Detail Mastery Accelerator! We have created a community for Repair Shops, Detailers, and Enthusiast who are interested in an immersive online program that is aimed to elevate your skills to unprecedented heights in the art and science of auto body detailing. We will have multiple courses available geared to many audiences. Our community section is filled with helpful information as well as a networking center to connect with other professionals. General Discussion Networking- Where repairers meet detailers. Products Auto Repair Shops Detailers Procedures Techniques Comparisons ➡️To kick things off, please comment below introducing yourself: 1. Your Name 2. What part of the detailing industry are you in? ( Repair Shop or Detailer) Also here is an article where we had two of our staff members featured in last year's Northeast Bodywork Bowl! https://www.bodyshopbusiness.com/aasp-njs-inaugural-northeast-bodywork-bowl-a-success/
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New comment Jun 21
1 like • Mar 1
Rae A. Broker for remote detailing services - Specializing in high value and fleet servicing
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Active 166d ago
Joined Feb 28, 2024
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